98%
Success Rate
$10M+
Recovered
500+
Claims Managed
Free
Assessment
Common Fire Damage Claim Issues
Fire and smoke damage is often more extensive than initial assessments capture. These are the gaps ClaimGuard regularly identifies for clients.
Smoke & Soot Damage
Smoke and soot contamination throughout the property often excluded or underscoped by insurers.
Structural Assessment
Compromised structural elements — insurer scopes often fail to include adequate structural engineering review.
Contents Replacement
Fire-damaged contents undervalued or assessed at depreciated rather than replacement value.
Temporary Accommodation
Delays or underpayment of temporary accommodation costs during extended rebuild timelines.
Odour Remediation
Smoke odour remediation costs — a significant item frequently excluded from insurer scopes.
Demolition & Disposal
Full demolition and hazardous material disposal costs not adequately reflected in settlement offers.
Structural Engineering Review
Independent structural engineers assess fire-affected elements to establish the full scope of required works.
Contents Valuation
Specialist contents valuers establish true replacement cost for fire and smoke damaged possessions.
Smoke & Soot Scope
Full smoke and soot remediation scope prepared independently of the insurer-appointed assessor.
Dispute Resolution
If the insurer disputes any element of your claim, we escalate through IDR and AFCA on your behalf.
Need help with an insurance claim?
→ Learn about our Insurance Claim Help services