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Expert Insurance Claim Advocacy to Simplify the Claims Process, Maximise Your Settlement and Protect Your Interests.

Services we provide

ClaimGuard offers a comprehensive range of advocacy services designed to guide and support you throughout the entire insurance claim process. From the moment you file a claim, we provide expert advice and independent assessments to ensure that all damage is accurately documented and valued. Our team negotiates directly with insurers on your behalf, aiming to secure the maximum compensation you deserve. Additionally, we offer project management services to oversee repairs, ensuring they are completed to the highest standards. With access to a trusted network of vetted builders, ClaimGuard protects your interests and ensures a smooth, fair claims experience

Independent Building Assessment

Ensure accurate, unbiased damage evaluation to ensure all damage is reported and maximise your insurance claim. Our expert assessments uncover hidden issues and protect your interests, helping you secure fair compensation for repairs or replacements.

Independent Claim Handling & Management

Our expert team provides unbiased, comprehensive claim management from start to finish. We handle all aspects of your claim to ensure accurate documentation, maximize your settlement, and protect your interests throughout the process.

Independent Repair Quotations

Get an accurate, unbiased evaluation of home repair costs with an independent building quotation. Ensure fair compensation by addressing all damage, preventing underpayment, and supporting your claim with expert, third-party assessment.

Independent Project Management for Insurance Repairs

Ensure efficient, high-quality repairs with an independent project manager. They oversee the entire repair process, manage timelines, maintain compliance, and ensure clear communication, all while protecting your interests and maximising your insurance claim outcome.

Independent Builder Network

Access a trusted network of experienced, vetted builders who provide high-quality, reliable repairs for your insurance claim. Our independent builders ensure accurate assessments, timely completion, and adherence to industry standards, all while protecting your interests.

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Simplify your Home Claim Process

At ClaimGuard, we believe that every insurance policyholder deserves fair treatment and the full benefits they’ve earned. Our mission is to protect your rights and simplify the often complex insurance claims process, ensuring you receive the right service from your insurer or cash settlement compensation you deserve, every time.

We are a team of experienced insurance claim advocates who are passionate about fighting for our clients. We understand the frustration and confusion that can come with filing claims and negotiating with insurance companies. That’s why we’re here – to provide expert guidance, support, and personalised advocacy every step of the way.

ClaimGuard is committed to ensuring favorable service and outcome. Our services are designed to remove the stress and uncertainty from your claims process, so you can focus on what truly matters.

We don’t just represent you – we stand by you. When you choose ClaimGuard, you’re choosing a partner who has your best interests at heart. Let us take the burden off your shoulders and fight for the compensation you deserve.

Frequently Asked Questions

Providing answers to frequently asked questions related to financial matters such as investments, taxes, accounting, and budgeting

Firstly, make sure the area is safe to stay, otherwise find accommodation. Immediately contact your insurance company to report the damage and explain your situation. If it is safe to do, take photos of the damage, make temporary repairs to prevent further harm (if safe to do so), and keep all receipts for repairs.

Review your policy for coverage details. If you're unsure, contact your insurance company or an insurance advocate like ClaimGuard to clarify the specifics of your coverage, including exclusions.

The timeline varies depending on the complexity of the claim and the insurer. Simple claims may be resolved in a few weeks, while more complex cases could take several months. The repair side through a insurance panel builder however may take years.

ClaimGuard can assist in your home repair claim process in several valuable ways:

  1. Expert Guidance: Our team provides clear, step-by-step advice throughout the claims process, ensuring you understand your rights and options at every stage.

  2. Independent Damage Assessment: We arrange for unbiased, independent assessments of the damage, ensuring that all repair needs are accurately identified and documented for proper repair or a fair payout.

  3. Maximised Settlement: We help you negotiate with your insurer to ensure that your claim covers the full extent of the damage and repairs, aiming for the maximum compensation you deserve.

  4. Project Management: ClaimGuard offers independent project management services to oversee the repair process, ensuring work is done to the highest standards, on time, and within budget.

  5. Expert Advocacy: We act as your advocate, communicating directly with your insurer, managing the claim paperwork, and resolving any issues or disputes that may arise.

  6. Trusted Network of Builders: ClaimGuard connects you with a trusted network of independent, vetted contractors who can carry out high-quality repairs, ensuring your home is restored properly.

With ClaimGuard, you can focus on your daily life while we manage the complexities of your home repair claim.

Yes, at ClaimGuard, we offer a free initial claim assessment to help you understand the full extent of the damage and how to proceed with your insurance claim. We will review your PDS, all documentation and photos and provide you the next steps forward on your claim. There’s no obligation to work with us—just professional advice and support from the start.

There is no set in concrete answer and it really depends on the complexity of the claim, however in most cases, we are able to offset the cost of our work 10 fold through the proper management of the claim, and the proper independent assessment. If cash settled, the cost of the Project Management and independent reports (where found to be incorrect), will be part of the cash settlement.

Contact Us

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Address

73 Collins St, Melbourne VIC 3000, Australia

Phone

(03) 83515753

Email

help@claimguard.com.au