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Expert Insurance Claim Advocacy to Simplify the Claims Process, Maximise Your Settlement and Protect Your Interests.

Steps to Success with ClaimGuard

At ClaimGuard, we guide you through every step of the insurance claim process, ensuring a smooth, efficient, and successful outcome. Our expert team provides personalised support from start to finish, with a focus on maximising your compensation and protecting your interests. From free assessments and tailored claim strategies to managing repairs and final settlements, we’re here to handle the details so you can focus on what matters most—getting your life back to normal. Explore our proven process below and let ClaimGuard take the stress out of your insurance claim.

Step 1- Free Initial Consultation

Via our contact form, reach out to us for a free, no-obligation consultation. Our experts will send you an email with the information that they require to undertake an initial assessment of your claim. They will provide you with a follow-up email on whether they will be able to assist further, whether more information is required, or we are unable to assist.

Step 2- Personalised Claim Strategy

Based on the initial assessment, we’ll develop a tailored strategy for your claim, outlining how we will be able to assist in increased engagement on your claim from your insurer, or your cash settlement compensation and ensuring your rights are fully protected. This will include a fee proposal for the works.

Step 3-Independent Damage Evaluation

Our independent experts conduct a thorough, unbiased evaluation of the damage to provide accurate documentation that supports your claim and ensures fair treatment from your insurer. This may include a variety of experts including Building Assessors, Structural Engineers, Roof Plumbers, Plumbing Inspectors, Electricians.

Step 4- Claim Management

ClaimGuard will become the main contact for your claim, and will manage the entire insurance claim process, handling all communications, paperwork, and negotiations with your insurer. We ensure that your claim progresses smoothly and efficiently, keeping you updated every step of the way.

Step 5- Expert Negotiation for Cash Settlement

Our team advocates for you during negotiations, ensuring you receive the best possible settlement from your insurer. We work to avoid lowball offers, provide you market rate evaluation of the works and secure fair compensation for your repairs.

Step 6- Project Management

Whether you decide to move forward with an insurance builder or decide to cash settle, ClaimGuard oversees the repair process. We manage the contractors, ensure repairs are done to Australian standards, and make sure work is completed on time and to your satisfaction.

Step 7- Ongoing Support

From start to finish, we provide continuous support, ensuring everything is handled properly and that you never feel left in the dark during the claim process.

Contact Us

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Address

73 Collins St, Melbourne VIC 3000, Australia

Phone

(03) 83515753

Email

help@claimguard.com.au