
Expert Insurance Claim Advocacy to Simplify the Claims Process, Maximise Your Settlement and Protect Your Interests.
Services we provide
ClaimGuard offers a comprehensive range of advocacy services designed to guide and support you throughout the entire insurance claim process. From the moment you file a claim, we provide expert advice and independent assessments to ensure that all damage is accurately documented and valued. Our team negotiates directly with insurers on your behalf, aiming to secure the maximum compensation you deserve. Additionally, we offer project management services to oversee repairs, ensuring they are completed to the highest standards. With access to a trusted network of vetted builders, ClaimGuard protects your interests and ensures a smooth, fair claims experience.

Independent Building Assessment
Having an independent building assessment is critical when making a claim on your home because it ensures that the damage to your property is accurately evaluated and properly documented. Here’s why it’s so important:
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Objective Evaluation: Insurance companies may have their own adjusters, but their goal is often to minimize payouts. An independent building assessment provides an unbiased, professional evaluation of the damage to your home, ensuring that nothing is overlooked or underreported.
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Accurate Damage Assessment: An independent assessor will look at every part of your property, from structural damage to hidden issues like mold or electrical problems that may not be immediately visible. This thorough evaluation helps establish the true extent of the damage, which is essential for securing a fair payout.
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Maximised Claim Value: Without an independent assessment, you might miss out on areas of your property that are damaged but not initially obvious. A detailed, expert assessment can help you claim for the full extent of the damage, including repairs or replacement costs that the insurance company might otherwise overlook.
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Protecting Your Interests: Having an expert advocate on your side ensures that the insurance company doesn’t undervalue your claim or pressure you into settling for less than you deserve. This helps level the playing field and ensures your rights are protected throughout the claims process.
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Legal Protection: In case of a dispute with your insurer, an independent building assessment can serve as vital evidence in legal proceedings, ensuring that you have all the documentation needed to support your case.
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Peace of Mind: Knowing that a neutral expert has thoroughly assessed the damage gives you confidence that your claim is complete, accurate, and just. You can move forward with the process knowing you are not being shortchanged.
Overall, an independent building assessment is an essential step to ensure that you’re fully compensated for the true extent of your home’s damage, and it can make a significant difference in the outcome of your claim.
Independent Claim Handling & Management
Using an independent claim handling and management team is crucial for ensuring that your insurance claim is handled fairly and effectively. Here’s why:
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Unbiased Representation: An independent team works solely for your best interests, not the insurance company. They ensure your claim is treated fairly and that you’re not pressured to accept a low settlement.
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Expertise and Experience: Independent claim handlers bring specialised knowledge and experience to navigate complex claims, maximizing your chances of a successful outcome.
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Thorough Claim Management: They oversee the entire process, from filing to negotiation, ensuring no details are overlooked and that your claim is properly documented and presented.
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Maximised Settlements: With an independent team on your side, you're more likely to secure the full compensation you're entitled to, as they know how to challenge low offers and advocate for your needs.
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Peace of Mind: Knowing you have a dedicated team managing your claim gives you confidence and allows you to focus on other priorities without the stress of dealing with the insurance company directly.
An independent claim handling team ensures your rights are protected and that you get the compensation you deserve.

Independent Repair Quotations
Undertaking an independent building quotation for your insurance claim on home repairs is essential for several reasons:
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Accurate and Unbiased Evaluation: An independent quote provides an objective, detailed assessment of the damage, ensuring that all necessary repairs are identified and accurately priced, without any influence from the insurance company.
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Ensures Fair Compensation: Insurance companies may undervalue the cost of repairs. An independent quotation ensures that the full extent of the damage is accounted for, helping you receive the compensation you’re entitled to.
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Prevents Underpayment: Insurance adjusters might overlook hidden damages or fail to include all repair costs. A third-party professional will assess every detail, preventing potential shortfalls in your settlement.
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Strengthens Your Claim: Having an independent, expert quote can serve as strong evidence to support your claim if disputes arise with your insurer, ensuring a fair payout.
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Protects Your Interests: Independent professionals are working solely for your benefit, ensuring that your home repairs are done properly and fairly priced, with no conflict of interest.
An independent building quotation is a critical step in ensuring you’re fully compensated for your home repairs, leading to a more accurate and fair settlement.
Independent Project Management for Insurance Repairs
Whether you decide to use a panel builder or use an independent builder, using an independent project manager during insurance claim repairs is essential for several reasons:
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Objective Oversight: An independent project manager ensures that repairs are completed fairly, to the highest standard, and within budget, without any conflicts of interest from contractors or insurers.
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Expert Management: With experience in managing insurance repair projects, they handle all aspects of the repair process, including timelines, quality control, and coordination between all parties involved.
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Maximised Efficiency: A dedicated project manager streamlines the process, reducing delays and ensuring that repairs are completed quickly and effectively, helping you get back to normal life faster.
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Ensures Proper Compliance: They ensure that all repairs meet industry standards, local regulations, and your insurance policy requirements, protecting your home and investment.
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Better Communication: An independent manager acts as a central point of contact, ensuring clear communication between you, contractors, and the insurer, reducing confusion and potential disputes.
Having an independent project manager provides peace of mind, knowing your repairs are in expert hands and aligned with your best interests.
Independent Builder Network
Using an independent builder network during your insurance claim process offers several key benefits:
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Unbiased Quality: Independent builders are not influenced by your insurer, ensuring that repairs are done to the highest standards without compromise on quality or cost.
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Trusted Professionals: Our network includes vetted, reliable builders with proven track records, giving you peace of mind that your home repairs will be handled by experienced professionals.
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Accurate Repair Estimates: Independent builders can provide fair, accurate quotes that reflect the true scope of the damage, helping to ensure you receive the full compensation you're entitled to.
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Faster Resolution: With a network of pre-screened builders, we can quickly connect you with qualified contractors, reducing delays in starting and completing repairs.
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Ongoing Oversight: Using an independent builder network allows for continuous oversight throughout the repair process, ensuring that all work is completed as per your insurer’s requirements and industry standards.
In short, an independent builder network ensures that your home repairs are done fairly, efficiently, and to the highest standards, protecting your home and investment.
Contact Us
Address
73 Collins St, Melbourne VIC 3000, Australia
Phone
(03) 83515753